Frequently Asked Questions

1. How long are your dog walking sessions?

Typically, our dog walking sessions last around 30 minutes to 1 hour, depending on the service you choose. This includes the actual walk, potty breaks, and any necessary water breaks. However, we understand that each dog has unique needs, so we can customize the duration based on your dog's requirements.

2. Are you insured and bonded?

Yes, we are fully insured and bonded for your peace of mind. We prioritize the safety and well-being of your furry friends and have taken appropriate measures to protect both them and our clients.

3. What areas do you serve?

We currently provide our dog walking services in Morinville, Sturgeon County and the North section of St. Albert If you're unsure whether we cover your specific location, please feel free to reach out to us, and we'll be happy to confirm.

4. How do you handle multiple dogs during group walks?

Safety is our top priority during group walks. We carefully assess the compatibility of dogs and ensure they are comfortable walking together. We maintain a manageable group size to guarantee individual attention and a safe and enjoyable experience for all dogs involved.

5. Can my dog be off-leash during walks?

For the safety and security of your dog, as well as compliance with local regulations, we require all dogs to be on a leash during walks. This allows us to maintain control and prevent any unexpected incidents.

6. What happens in case of inclement weather?

We walk dogs rain or shine! However, in the event of severe weather conditions, such as heavy storms or extreme heat, we prioritize the safety and well-being of your dog. We may modify the walk duration or find alternative ways to ensure they get exercise and bathroom breaks, such as indoor play sessions or shorter outdoor walks.

7. How do you ensure my dog's safety during walks?

We take several precautions to ensure the safety of your dog. This includes using secure leashes, avoiding high-traffic areas whenever possible, and being vigilant about potential hazards along the route. We also have experience in handling various situations.

8. What is your cancellation policy?

We understand that plans may change unexpectedly. If you need to cancel a scheduled walk, we kindly request that you provide us with at least 24 hours notice. This allows us to adjust our schedule accordingly. Cancellations made within the 24 hours may be subject to a cancellation fee.